Responsible Gambling
idompet believes that healthy entertainment starts with self-control. The platform provides a range of tools and resources to help players make informed decisions, set appropriate limits, and get help when needed.
Control Is in Your Hands
idompet provides a range of tools designed to help you manage your gambling activity in a more organised and responsible way.
Deposit Limits
Set a daily, weekly or monthly deposit limit based on your means. Once a limit is set, the idompet system will not allow any deposit that exceeds the amount you have chosen within that period. Limits can be lowered immediately, but raising them requires a cooling-off period to ensure the decision is made with a clear head.
Session Time Limits
Manage the length of your playing sessions. Once the time limit is reached, the system will send a warning and can automatically log out your account. This helps you stay aware of the time you spend on the platform.
Temporary Break
Need a pause? Use the temporary break feature to suspend your account for 24 hours, 7 days or 30 days. During this period, you cannot log in or make any transactions.
Self-Exclusion
The strictest option in the idompet control system. Self-exclusion closes your account for a longer period — a minimum of six months up to permanent. Once activated, no deposits or bets can be made. Contact the support team to begin this process.
Check Activity History
Monitor your deposit, withdrawal and betting records through the account dashboard. Knowing your own spending patterns is the first step to staying in control.
Identity Verification
idompet conducts age and identity verification for every new account. This ensures that only individuals aged 21 and above are eligible to open an account and use the platform.
Signs of Problem Gambling
Identifying a problem early is the most important step. Watch for the following signs in yourself or someone you care about.
Continuing to gamble even after planning to stop, or feeling the need to bet more to get the same level of satisfaction.
Borrowing money, selling belongings or using savings to cover gambling losses.
Feeling restless, irritable or stressed when not gambling, or when trying to stop.
Hiding gambling activity from family members or friends, or lying about the time and money spent.
Neglecting work, study or family responsibilities because of gambling, or using it as a way to escape from everyday problems.
Chasing losses — betting more in an attempt to recover money lost in a previous session.
Self-Exclusion Process
Activating self-exclusion at idompet is straightforward and immediate. Follow these steps to begin the process.
Contact idompet Support
Log in to your account and open the live chat window, or send an email to the support team at [email protected]. State that you would like to activate self-exclusion.
Choose an Exclusion Period
You will be given a choice of periods — a minimum of six months, one year, three years or permanent. The support team will guide you in choosing the option that best suits your situation.
Identity Verification
A brief verification is required to confirm that the request is made by the legitimate account holder. This protects you from unauthorised use.
Account Suspended Immediately
Once verified, your account will be closed for the chosen period. You will not receive any promotional materials during that time.
Responsible Gambling Tips
Responsible gambling starts with good habits. Here are some simple guidelines you can follow.
Set a Fixed Budget
Decide how much money you are willing to spend before you play, and stick to it even when you are winning. Treat it as an entertainment cost, not an investment.
Limit Your Playing Time
Set an alarm or reminder to stop a session. Regular breaks help you think more clearly and make better decisions.
Do Not Play When Stressed
Avoid gambling when you are under emotional stress, tired or after consuming alcohol. These conditions affect your judgement and self-control.
Understand How the Games Work
Every game has a fixed house edge. Understand that outcomes are random and no strategy can guarantee a win.
Do Not Use Family Finances
Gambling must only use your own money set aside for entertainment purposes — not family savings, children's education funds or monthly bills.
Seek Support Early
If you notice signs of a problem, do not wait until things get worse. Speak with someone you trust or contact a relevant helpline.
Play Responsibly at idompet
Enjoy a wide range of slot games, live casino and sportsbook at idompet knowing that control tools and support are always available to you. Register an account and set your playing limits from the start.
Q&A: Responsible Gambling
Answers to the most frequently asked questions about responsible gambling at idompet.