idompet Terms and Conditions

1 Acceptance of Terms

By accessing or using the idompet website, mobile application, or any services provided by this platform, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions contained in this document.

These terms and conditions form a legally binding agreement between you as the user and idompet as the platform operator. If you do not agree with any part of these terms, you are required not to use this platform.

idompet reserves the right to change, add to, or amend any part of these terms and conditions at any time without prior notice. It is the user's responsibility to review these terms periodically. Continued use of the platform after any amendment is considered acceptance of those changes.

2 Eligibility and Account Registration

idompet services are only available to individuals who meet the following conditions:

• Aged 21 years or older at the date of registration
• Have full legal capacity to enter into a binding agreement
• Not located in a jurisdiction where online gambling is prohibited
• Not an employee of idompet or an immediate family member of one
• Have not previously been banned from using idompet services

During registration, you are required to provide accurate, complete and current information. idompet reserves the right to request identity verification documents such as a MyKad or passport at any time. Failure to provide the required documents may result in the account being suspended or closed.

3 Deposits, Withdrawals and Financial Transactions

All financial transactions on the idompet platform are subject to the following policies:

All successful deposits will be credited to the user's account once payment confirmation is received. idompet is not responsible for any delays caused by third parties including payment service providers or financial institutions.

Withdrawals will only be processed to the same payment method used for the deposit, except in certain technical circumstances. idompet reserves the right to request additional verification before processing large or unusual withdrawals for security and fraud prevention purposes.

4 Bonus and Promotion Terms

idompet offers various bonuses and promotions to its users from time to time. All bonuses are subject to wagering requirements and specific terms set for each offer. Accepting any bonus is considered agreement to those terms.

Welcome Bonus: idompet offers a 100% first deposit bonus of up to RM1,000. This bonus carries a wagering requirement of 15 times the bonus amount received before the bonus funds and any winnings from the bonus can be withdrawn.

idompet reserves the right to withdraw or change any bonus offer at any time. Any attempt to abuse the bonus system — including but not limited to opening multiple accounts, placing opposing bets or using unfair techniques — will result in the bonus being cancelled and possible account closure.

5 User Conduct and Prohibited Activities

Users of the idompet platform are required to behave in a responsible and ethical manner. The following activities are strictly prohibited and may result in account suspension or closure as well as legal action:

• Providing false information during registration or account verification
• Using automated software, bots, or third-party systems to play games
• Committing payment fraud including unauthorised chargebacks or use of stolen cards
• Abusing the bonus or promotion system through dishonest methods
• Sharing an account with another individual or allowing a third party to use your account
• Carrying out any activity that breaches applicable laws
• Interfering with or attempting to hack the platform's systems or security
• Using the platform for money laundering purposes

If idompet suspects that any suspicious activity has taken place, the platform reserves the right to suspend the account for investigation. Users found to have breached any of these provisions may not receive a refund of funds held in their account.

6 Privacy and Data Protection

idompet respects the privacy of its users and is committed to protecting personal information shared during use of the platform. The collection, processing and use of user personal data is carried out in accordance with our Privacy Policy, which can be referenced separately.

All financial transactions are processed using industry-standard encryption technology to ensure the security of sensitive data. idompet will not sell or share user personal information with third parties without consent, except where required by law or a regulatory authority.

Users have the right to request access to their personal data held by idompet. Any privacy-related enquiries can be submitted through our customer support channels.

7 Limitation of Liability and Disclaimer

The idompet platform is provided "as is" without any express or implied warranties. idompet does not guarantee that the platform will be available without interruption at all times, although we make every effort to maintain a high level of service availability.

idompet will not be responsible for any indirect, consequential, or punitive loss or damage arising from the use of or inability to use the platform, including:

• Loss of profits or money due to technical disruptions
• Damage to user data or information due to events beyond idompet's control
• Losses resulting from unauthorised access to an account caused by the user's own negligence
• Any losses arising from reliance on content or information on the platform

In all cases, the maximum amount of idompet's liability to a user is limited to the amount of the active deposit held in the user's account at the time the incident occurs.

8 Account Closure and Suspension

Users may close their account at any time by contacting idompet customer support. Prior to account closure, any valid account balance will be processed for withdrawal in accordance with the withdrawal policy in force.

idompet reserves the right to suspend or close a user's account without prior notice in the following circumstances:

• Violation of any part of these terms and conditions
• Suspicion of fraudulent activity or money laundering
• Failure to provide the required identity verification documents
• A request from a regulatory authority or law enforcement agency
• An account that has been inactive for a specified period

9 Governing Law and Dispute Resolution

These terms and conditions are governed by the applicable international licensing laws under which idompet operates. Any dispute arising from or in connection with the use of this platform will be resolved through the arbitration process set by the licensing authority.

Before initiating any formal proceedings, users are encouraged to contact the idompet customer support team first to seek a satisfactory resolution. idompet is committed to resolving any complaints in a fair and transparent manner.

If any provision of these terms and conditions is found to be invalid or unenforceable, that provision will be deemed removed from this agreement, while the remaining provisions will continue in full force and effect.

10 Contact Us

If you have any questions, concerns, or feedback regarding these terms and conditions, the idompet customer support team is ready to assist you.

• 24/7 live chat directly through the idompet platform
• Support email: [email protected]
• Support in Malay and English at all times

We encourage users to contact us if there is any uncertainty about the terms stated here before using the platform.